Alumna Dissertation Highlights the Pivotal Role of Personal Support Workers

Leadership development consultant, facilitator, systems thinker and PhD in Leadership and Change alumna Dr. Ellen Melis has published Understanding the Context and Social Processes that Shape Person and Family Centered Culture in Long-Term Care: The Pivotal Role of Personal Support Workers. This extensive dissertation suggest that empowering Personal Support Workers is pivotal to improving quality of care in the Long-Term Care health sector.

Working with a variety of organizations across the spectrum of health care, Ellen helps individuals, teams and organizations shift the way they lead themselves, engage others, achieve results, develop coalitions and transform systems.