GSLC Professor of Organization Learning and Development and Leading for Transformative Change Certificate Convenor, Dr. Mitch Kusy’s was featured on the Association of Occupational Health Professionals in Healthcare’s Caring for Healthcare Professionals podcast. The episode covers covert incivility, its destructive power in healthcare, and impact on team performance and patient safety. During the podcast they further relate startling facts about the corrosive power of gossip and how to erode its negative impact on healthcare norms. Listen to the episode here.
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