Professor of Organization Learning and Development in the Graduate School of Leadership & Change and a 2005 Fulbright Scholar Mitch Kusy, delivered a keynote address at the 2023 Association of Occupational Health Professionals conference. He shared the stage with his colleague, Steve Wiesner, MD.
Their presentation, “Burnout, Turnover, Medical Errors, and Sleepless Nights: Addressing the Toxic Behavior Connection,” drew from research conducted by Kusy and GSLC Professor Emeritus Elizabeth Holloway. Together, they explored the impact of toxic behaviors on personal well-being, team dynamics, and organizational performance, emphasizing the restoration of respectful engagement as a strategic driver in all organizations.
Kusy’s expertise spans the fields of consulting, public speaking, and academia. His extensive experience includes collaboration with numerous organizations at both national and international levels. He focuses on fostering respectful engagement, facilitating large-scale organizational transformations, and improving organizational culture for long-term success. Before his current roles, Kusy held prominent leadership positions at American Express and HealthPartners. Transitioning from the corporate world, he went on to design a doctoral program in organizational development at the University of St. Thomas in Minneapolis. He is also a prolific author of many influential business books, including the bestseller Why I Don’t Work Here Anymore.