Building Effective Organization Communication

Lois Phillips PhotoAntioch University’s MBA program hosted a capacity crowd of aspiring MBA candidates and community guests for a workshop on Building Effective Organization Communication on April 5 at the Santa Barbara campus.  The event was part of a concerted effort by MBA Chair Anna Kwong to offer “creative learning initiatives” that reinforce the objectives of the MBA program.

Dr. Phillips, a community thought-leader and veteran on the subject matter, reminded the audience that at least 10% of all US enterprises fail because of bad management that reflects ineffective communication. When communication goes wrong, “the Four Horsemen of the Organizational Apocalypse” – Rumor, Gossip, Hearsay, and Innuendo – ride roughshod on the organization’s climate, demoralizing personnel, and decreasing productivity. Ultimately, the organization can lose its top talent.

With extensive media experience that informs her executive communication coaching practice, Dr. Phillips has hosted two cable television programs about the changing roles of women and men, co-hosted DIALOGUES with Judge George Eskin for KCLU/NPR, and written business articles for Noozhawk and Pacific Business Times. She is also the founder and executive director of Antioch University, Santa Barbara, (1977-1988).